Ticket scams take aim at college basketball fans

Published: Mar. 19, 2019 at 5:51 AM EDT
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Don't let the biggest upset of this year's NCAA Tournament be the ticket scams.

The Better Business Bureau is warning college basketball fans that scammers are selling fake tickets online and fans don't realize they've been cheated until they arrive at the gate.

How do you protect yourself?

• Stick to the official

​ to ensure that you’ll have a seat at tip off.

• If you decide to buy your ticket elsewhere, do your research. Make sure you're using a trusted website and a vendor with a good track record. You can look up reviews at

​ or

​to make sure you're buying from a legitimate resale company.

• Use a credit card to purchase your tickets because that is easier to track and gives you some protection if the tickets turn out to be fake.

• Know the refund policy before buying anything.

• Beware of big discounts. Tickets to the tournament can be expensive. If you find really cheap tickets, it could be a sign that they're fake or falsely advertised.

Last year, nearly 2,000 complaints were filed with the BBB regarding ticket sales across the country.