Pitt County celebrates National Public Safety Telecommunicators Week

PITT COUNTY, NC (WITN) A local county is recognizing first responders that are often overlooked.

Pitt County Emergency Management hosted a luncheon for 911 telecommunicators Monday in recognition of National Public Safety Telecommunicators Week.

The county also premiered a new public service announcement that highlights the challenging nature of the job, and the critical information dispatchers have to collect and convey to law enforcement and rescue personnel.

Pitt County 911 receives more than 100,000 calls for help every year, and supervisor Steve Cody says while the job is demanding, it's also rewarding.

Cody says, "The biggest thing is that you help somebody everyday. Everyday that these people come to work they're making a difference in somebody's life."

Pitt County dispatchers recently earned the emergency fire dispatcher certification from an international accrediting agency.