Vidant Health vaccine scheduling glitch fixed; scheduled appointments to be honored

Published: Mar. 5, 2021 at 10:40 AM EST|Updated: Mar. 5, 2021 at 10:46 AM EST
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GREENVILLE, N.C. (WITN) - Vidant Health fixed a COVID-19 vaccine scheduling glitch on their website Friday morning.

For several hours Friday, people who did not qualify as frontline essential workers were still able to get past the initial screening on Vidant’s website and schedule a vaccine appointment.

The appointments could be scheduled at various clinics throughout Eastern Carolina, including in Greenville, Washington and Kinston.

A spokesperson for Vidant says they are currently vaccinating eligible community members and have since “added clarity to the schedule tool to ensure there is no confusion.”

The appointment screening now says you have to be 65 and older or a frontline worker in order to schedule an appointment.

Vidant also says they will still honor the appointments that were scheduled during that time.

“I’m just glad that they have corrected the error,” said Minie Brown, who was qualified and got her shot Friday at the Greenville Convention Center.

“I hope that it’s working better, that they’ve fixed the error so people who need appointments can get an appointment.”

Others say Vidant has been doing a great job during this pandemic. They hope this glitch doesn’t overshadow all their good work.

Currently, Vidant Health says they are vaccinating eligible community members as defined by state health officials.

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