$1,000 Utility Bill For January!

You might expect your utility bill to be a little higher during this cold snap, but $1,000!

Nina Mills of Rocky Mount says her January bill is $1,000. Mills -- who is a single mother, says her highest previous bill was about $275.00

Other residents in the Brandon Lane section of Rocky Mount have also complained about getting really high bills from the city.

Officials say January 2010 was one of the coldest months since December 2000. But that news isn't helping Mills who now has to find a way to pay her bill. She does admit to keeping her thermostat at 75 degrees but says that has never had an impact before now.

The city's finance director says there are options for people including payment plans. She urges all customers to call customer service and see if they qualify to work out a deal.


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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by DL Moore Location: Nash County on Aug 25, 2011 at 06:52 PM
    The electric company can come up with as many excuses/explanations that they want to. All I know is someone is making a good profit and its NOT because of our "consumption" either. They're ripping us off! I just got the light bill for this month and its $427. It went up $27 from last month. Did the light bill company not get the memo that the economy is screwed up and we simply don't have the extra funds to be giving to them? Its not about consumption its about what they CHOOSE to charge residents. You can turn off everything in your house and not even be there half the time and they'll charge you. Come October, signs will be in my yard. FOR SALE!
  • by Steve on Mar 9, 2011 at 02:59 PM
    Rocky Mount is definitely ripping people off. I have turned my heat and air conditioning off for good and my bill has still gone up. Want a sure way to drive people out of your city? Do something like this. I will be leaving as soon as I get the chance.
  • by Belinda Location: New Bern, NC on Jan 22, 2011 at 09:48 AM
    Our heater is turned OFF. We use one space heater downstairs in our 1000 sq. ft. townhouse and two upstairs that are on only while we're sleeping. Our January bill was $315!...plus we weren't even home for about a week during that time. The bill before was about $200. How in the world did my bill go up THAT much if someone isn't lining their pockets???
  • by Roy Location: Nash County on Sep 2, 2010 at 12:16 PM
    It seems that many here are ill informed. The electric provider delivers electricity to your home, it is up to you to regulate your consumption. The electric rate per kwh is regulated by the state, not dictated by the utility. Read your meter daily if you need to in order to project your monthly use. It is up to you to ensure that your home is energy efficient. 75 deg. in winter probably guarantees your bill will be at least 50% higher than 67. Most of these replies reflect a "victim" mentality. Electricity is a bargain compared to many "non-essential" services. Stop wasting it.
  • by FRUSTRATED Location: Newbern on Apr 14, 2010 at 04:48 PM
    I think its outrageous that people electric bills or so high.ITS STILL A RECESSION PEOPLE OR STILL LAID OFF.PEOPLE CAN'T EVEN PAY THERE BILLS.JOBS IN THIS AREA DON'T PAY BUT SO MUCH.PEOPLE HAVE BIG FAMILIES.THE OWNER NEED TO KNOW THIS.I THINK IF OBAMA HERE FROM ALL OF US IT SHOULD MAKE A DIFFERENCE.I THINK IF WE WON'T USE OUR UTILITIES FOR A WEEK.I THINK SOME ONE WILL GET THE MESSAGE.ARE BE IN FRONT OF YOUR ELECTRIC COMPANY WITH SIGNS.SAYING BILLS TO HIGH.MARCH AROUND THE BUILDING.THIS IS NOT RIGHT.THESE BILLS OR TO HIGH.THINK OF THE ELDERLY AND BABIES HAVE A HEART FOR ONCE IN YOUR LIFE.OUTRAGE AND ANGRY.WHAT HAPPEN TO THE AMERICAN DREAM. A HOUSE.
  • by william Location: rocky mount on Mar 8, 2010 at 02:16 PM
    I was gonna make a sarcastic comment about them living in Rocky Mount before I even read the story. Then guess what? I read the story. Killed my punchline. Gotta make up some money to keep all the thugs in jail around here.
  • by DC Location: New Bern on Mar 1, 2010 at 12:01 PM
    Watch your electric company-same thing happened to me-I went out & looked at meter, called, they came out and reread saying nothing wrong-they changed meter& didn't tell meI had saved old electic bills & Jan. bill from one to next Jan. read exact same-needless to say they had to regroup then and reduce my bill.
  • by Outraged Location: Washington, NC on Feb 26, 2010 at 05:44 PM
    My household is hooked up to City of Washington Utilities. They sure have loved socking it to Residential customer this winter. Our electric bill was 187.00 in Nov 2009 and now 3mths later it is 425.00(Feb). They tell their customers, "It's due to the extreme cold weather", what I don't understand is WHY HASN'T THE BUSINESS' ELECTRIC BILLS SEEN THE SAME TYPE OF INCREASE???? I have spoken to many buisness customer of the same electric company, and they have only seen the NORMAL increase for the winter months. Another thing, have you noticed NO ONE comes to MANUALLY ready your meter anymore, no now the customer must REQUEST it, otherwise your usage is electronically read from somewhere. How many of you out there knew you could REQUEST them to do so? Sure making sure your home is weather proofed, and thermostates set low is all good and well, but who do you think is getting the short end of the stick, not the business customers. Its us the residential ones. What do you think?
  • by Shirley Location: Hurst/Fort Worth TX on Feb 19, 2010 at 06:50 AM
    Our electric bill also was close to $1000 for January. $953 to be exact. Our usual winter bill is $450. Not sure how we are suppose to pay these high bills on a fixed income? We called electric company (Reliant Energy) to come check our meter. They said they would if we paid the re-read fee? We thought maybe our meter is not working right. We have never had such a cold winter for so long. I already put towels at each window sill. We checked the attic for the silver tube and made sure no leaks. We keep all of the doors closed to not heat every room as well as closed most of the unnecessary registers. I only heat our home to 68 degrees, 65 at night, and only during the day when grandkids are here I have to put it on 70. We do not even keep our home very warm. What is going on? Are the electric companyies making a profit? Thank you.
  • by Jethro Bodine Location: New Bern on Feb 12, 2010 at 02:27 AM
    JFYI, I've recently noticed most of the caulk in my home is in need of replacement. Some outer doors are leaking a bit around the seals as well. You don't notice these things if you don't think about it (and only when the temp is extreme)
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