You might expect your utility bill to be a little higher during this cold snap, but $1,000!
Nina Mills of Rocky Mount says her January bill is $1,000. Mills -- who is a single mother, says her highest previous bill was about $275.00
Other residents in the Brandon Lane section of Rocky Mount have also complained about getting really high bills from the city.
Officials say January 2010 was one of the coldest months since December 2000. But that news isn't helping Mills who now has to find a way to pay her bill. She does admit to keeping her thermostat at 75 degrees but says that has never had an impact before now.
The city's finance director says there are options for people including payment plans. She urges all customers to call customer service and see if they qualify to work out a deal.