Woman's Utility Bill Soars To $818.00

As the temperature drops, it usually means our utility bill goes up. The financial strain to stay warm, has pushed more people to look for assistance.

Natoya Edwards of Pitt County is a recent graduate trying to make it in the tough economy. Despite having a job, she says it's not enough to pay her bills.

Edwards went from paying just over $100.00 two months ago, to a whopping $400.00! Rate increases and cold winter months were a double whammy. Throw in a few late payments and fees and now her bill is $818.00 due in just a few days.

Edwards waited more than two hours in Pitt County's Social Services office Thursday to get some help. Edwards says, "This is my first time. I had to swallow my pride a little bit, but I felt social services is here for people who need. My mom was like, "Toya, you need."

Niagara Parker with Pitt County Social Services says the crisis intervention program is how they can help struggling residents, like Edwards.

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