NC Police Look Into Murder-Suicide 911 Response

North Carolina police are investigating why it took more than an hour to dispatch officers to the home of a real estate developer who killed his wife and two teenage children and himself last week.

Multiple media outlets report that Fayetteville police are reviewing a 911 call placed from a landline phone in the home of 47-year-old William Maxwell while he was killing his family.

In the call a female can be heard moaning, followed by a gunshot before the line goes dead. Officers were sent to the home just before Maxwell's father-in-law called from the home to report a murder-suicide more than an hour after the first 911 call.

The 911 dispatcher had called the phone back after the line went dead but got a busy signal and later left a message on the answering machine.

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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Rbh Location: Greenville on Nov 10, 2009 at 06:39 PM
    Do not judge this person until you have tried their job. Do you like being yelled at, cursed at, having to do everything right everytime, without exception. Try it. Current technology can show the number but it does not always show the address. Let the investigation carry out before you decide what is what. Quit belkieving what you see on TV this is real life. Did she/he do wrong I don't know and neither do you. And for the person complaining about tax dollars you are demanding excellence out of a person that is maybe paid $13 an hour, remember you get what you pay for.
  • by hello Location: goldsboro,nc on Nov 10, 2009 at 01:57 PM
    To whoever post to hello:IF you read my post correctly I stated NORMALLY.Now do you get the real picture!!!!!!!!!!!!
  • by Anonymous on Nov 10, 2009 at 01:52 PM
    WOW is this what our tax dollars are going down the drain for?? Ignorance such as this is the same reason why the towers fell. How can you hear a gunshot on the line and not dispatch?? People in a position to help are using thier own judgement in situations where thier judgement shouldnt be allowed. If a call is placed, investigate it regardless of what YOU think.
  • by to hello on Nov 10, 2009 at 08:19 AM
    I do believe that the dispatcher should be held responsible. But you have to also understand that they get calls everyday that are just bs calls. Little kids calling to cuss them out, people calling because their electricity is off, people calling because they dont know someones phone number. They are human just like you and I. I am not saying they shouldnt be held responsible, but you have to understand that side of it too. Call and see if you can sit in with dispatchers for 1 night, you will understand. I hope the family finds closure from this and God bless the victims!
  • by hello Location: goldsboro,nc on Nov 10, 2009 at 06:42 AM
    I think the dispatcher should be fired.Normally 911 is not called unless help is needed.In this case it was very much needed.
  • by wondering on Nov 10, 2009 at 05:35 AM
    It seems to me, the procedure would've been to dispatch law enforcement to the scene just to chekc things out knowing that a gunshot was heard and someone moaning.
  • by Telecommunicator Location: everywhere on Nov 10, 2009 at 05:16 AM
    That dispatcher needs to be held liable. That is NOT how those calls are handled.

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