There are several hotlines, e-mails and websites available for consumers experiencing problems.
FCC Call Center: 1-888-CALL FCC or 1-888-225-5332. Click here to visit the FCC’s DTV page.
Elon University: 1-877-410-EDTV (3388)
This hotline will be manned Friday until 8:00pm and Saturday 8:00am until 8:00pm.
Converter Boxes: 1-888-DTV-2009 or 1-888-388-2009
Remember, WITN-TV has agreed to provide “Nightlight” service on WITN analog channel 7 for at least 2 weeks. “Nightlight” service will consist of messages about digital television (English and Spanish) and emergency information if necessary. Regular programming will cease to air. You can watch the "Nightlight" service for more information.
You can also e-mail firstname.lastname@example.org.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.