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GUC Warns Of Utility Payment Scam

Greenville Utilities is warning customers to be alert to a payment scam that is going on in many states.

The imposters involved in this scam attempt to steal personal information by claiming the Federal Government is offering a one-time payment on utility bills. Reports say scammers have visited utility customers across the country in person, posted fliers, and solicited via phone, text, email and social media.

GUC warns that the scammers may be posing as utility company representatives. They ask customers to provide their Social Security number and other information in exchange for a Federal Reserve Bank routing number that they say can be used to make a payment on their utility bill.

GUC customers should be aware that GUC nor any legitimate government organization initiates contact with residents to solicit personal information.

"All of our employees have proper identification, and we do not ask customers for their full Social Security number and never send representatives to homes to obtain personal or account information," Director of Customer Relations, George Reel said.

Reel said that GUC has not received any reports of the scam happening in our area, but they still want their customers to be aware so they can protect themselves from becoming victims of identity theft.

Customers who are unsure about correspondence appearing to be from GUC may contact Customer Relations at 551-3312.


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