Day 5 For Bank Of America Website Problems

Bank of America's consumer online banking service was slow for a fifth day Tuesday, and the bank still wasn't saying what the problem was.

The bank said many times starting Friday that it had resolved the problem, but visitors to its home page still saw an error message for much of Tuesday saying the site was "running slowly" and customers might experience delays or have difficulty accessing parts of it.

The message encouraged customers to try again at "a non-peak time" or visit an ATM or one of nearly 6,000 branches to get into their accounts.

Charlotte-based Bank of America Corporation is the largest U.S. bank by deposits and has 29 million online customers.

Spokeswoman Tara Burke says the website problems were not the result of hacking.


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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by BOAcustumer on Oct 4, 2011 at 05:20 PM
    KARMA!!!!! ROTFL
  • by Chuck on Oct 4, 2011 at 05:17 PM
    Sorry,but God punishes companies like this who rip off customers.
  • by Anonymous on Oct 4, 2011 at 05:10 PM
    It's working fine for me. Looks like it has been redesigned recently.
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