ECU: Human Error In Campus Text Alert Not Reaching Student Cell Phones

East Carolina University says it's putting another set of eyes on emergency text alerts. This after text message alerts for Wednesday's lockdown failed to reach students' cell phones.

ECU says a drop down box to send the text message alert to student cell phones was inadvertently not checked before the alert went out. The campus was placed on lockdown after there were reports of a gunman walking toward the university. That gun turned out to be a student's umbrella.

“A check box was missed while initiating the notification,” said Associate Vice Chancellor Bill Koch. “As a result of our review, we will have at least one additional person look at texts before they are sent.” The university says all other portions of their alert system worked.

The university is also investigating reports that some faculty members had left students in classrooms during the lockdown. “It is clearly inappropriate for faculty members to leave during a lockdown,” said Provost Marilyn Sheerer.

ECU says faculty who did not remain with students and who have been identified will be counseled. The university says it's still investigating how many teachers left their students in the classroom alone.

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