Netflix Phishing Scam Leads To Fake Customer Support

By: Kendra Jones
By: Kendra Jones

If you try to log onto your Netflix account and you see a pop-up window that says your account is experiencing unusual activity, simply ignore it. It is the latest phishing scam technical support scammers are using to access your personal information.

According to the NBC affiliate in Los Angeles, the fake Netflix website includes the word "Netflix" and a random string of characters.

A security expert tested the site using a pseudo Netflix account. After logging on, the website said unusual activity was detected on his account and to contact an 800 number for support.

He called and the technical support scammer said his account had been hacked, which wasn't possible since he entered bogus account information.

Then, the scammer wanted access to the security expert's computer to install security software, but instead they installed spyware, which allowed them to take possession of his personal information and documents.

The scammer also attempted to obtain a photo of the expert's ID and credit card information.

At the end of the session, the scammer tried to charge the expert $400 for their service, minus a $50 discount.

Anyone who is a Netflix user be sure to check the website domain before entering. If the web address is anything other than "" or "," the site you are on is probably phony.

Although the website is no longer active, a situation like this could certainly happen again.

Always be vigilant and on your guard whenever you are online.

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