A group of North Carolina doctors has filed a class-action lawsuit seeking millions in damages from the state and its contractors over flawed computer programs that severely delayed Medicaid reimbursements.
The lawsuit filed Thursday alleges that managers at the Department of Health and Human Services and its contractors Computer Sciences Corporation, Maximus Consulting Services and SLI Global Solutions were negligent in the launch of NCTracks. The $484 million computer system is intended to streamline the process of filing Medicaid claims and issuing payments.
The complaint alleges the July 1 launch of NCTracks was a "disaster" and that the software was riddled with errors. The problems led to delays of weeks and sometimes months before medical providers and hospitals received payment, forcing some businesses to take out loans to meet payroll.
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