The communications nightmare in northeastern North Carolina is over. Sprint says they're working to make sure it never happens again.
A power outage at the Sprint switching station in Williamston knocked out phone service, including 9-1-1, to 18 counties at one point Thursday.
Sprint said they gradually restored power and everything is in working order again.
Now officials say they are investigating what caused the power outage to prevent this phone crisis from happening again.
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.