Seminars For NC Coastal Businesses On Customer Care

Business promoters and a college business center are promoting hospitality for guests this summer on the Outer Banks of North Carolina.

The Virginian-Pilot of Norfolk reported Friday that seminars are being organized to remind managers and employees at hotels, restaurants and other tourist spots to make visitors feel welcome and want to return.

Marian Walworth of the Outer Banks Chamber of Commerce's hospitality committee says visitors shouldn't encounter "an air of indifference." The chamber and the small business center at the College of the Albemarle will hold three seminars in May.

Chamber president John Bone says the project is a good refresher on handling tourists when the summer season gets hectic. Bone says some people might not realize the importance of tourism.

Watch WITN News at 5:00 p.m. Monday as Brittany Gunter shows you how one business along the Crystal Coast is surviving, even thriving, during the recession.

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  • by ben Location: havelock on Apr 26, 2009 at 07:58 PM
    I was there 6 months ago. It was like being in a foreign country.. Money, it's all about money..They would ask me where I was from and I would say North Carolina..

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