U-S Airways says it will continue to pull in
additional ticket agents and ask passengers to use Web-based
The Arizona-based airline is still fixing malfunctioning
check-in kiosks that created long lines and delayed travelers.
Problems with kiosks in Charlotte, Philadelphia, Boston and Las
Vegas began Sunday after the airline put a computerized
reservation system in place.
Some intermittent kiosk problems have surfaced in other cities,
such as Seattle and Richmond, Virginia, but none that resulted in
waits beyond a few minutes.
The computer system is a consolidation of the reservation
systems of U-S Airways and America West Airlines, which combined in
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.