Some Alltel Customers See Phones Jump Hour Ahead, Not Back

As most of the country moved their clocks an hour back last weekend, some Alltel customers in North Carolina and three other states saw their cellular phone clocks jump forward instead.

Alltel spokesman Andrew Moreau says the glitch affected some customers in Little Rock, Panama City and Tallahassee, Florida,
Charlotte and Raleigh, North Carolina, and Richmond, Virginia. He says those using phones operating on the carrier's high-speed EVDO wireless network experienced the jump ahead.

Moreau says the problem rested with the switches that handle calls or send new software to the cellular phones. He says workers were still examining the problem.

Cellular towers provide the time to the phones. Moreau says customers likely would see the time correct itself by placing a call or turning their phone off and back on again.




 
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