North Carolina General Assembly members want more assurances that delays for hospitals and doctors getting Medicaid claims paid through a new billing system will be fixed sooner rather than later.
Legislators grilled state officials and the outside vendor that built and operates the NCTracks system at an oversight committee meeting Tuesday. Lawmakers heard from several medical practice administrators that delays are forcing some to get loans or stop seeing new Medicaid patients until they're reimbursed.
Health and Human Services chief information officer Joe Cooper said he expected the remaining problems could take three to six months to resolve, but some lawmakers told Cooper and Computer Sciences Corp. that's not good enough.
The committee had generally more favorable comments on another new computer system that enrolls food stamp and Medicaid applicants.
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