Passengers who were stuck outside Richmond on an Amtrak train for 14 hours had to put up with toilets that weren't working, intermittent air conditioning and train personnel who were absent during most of the ordeal.
The conditions were described by Meshelle Reynolds, who arrived in Raleigh, N.C., on Monday after she and her daughter left Washington, D.C., on Sunday for a friend's 50th birthday party.
They were among more than 250 passengers who were on Amtrak's Train 91 from New York City to Miami. The unexpected stop about 5:30 p.m. Sunday was the result of an axle problem that disabled the Silver Service train 2 miles north of Richmond. It resumed its trip south 7 a.m. Monday.
A spokesman for Amtrak said he would look into Reynold's complaints.
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