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UPDATE: Promoter Offers Refunds After Singer Cancels Greenville Concert

R&B singer Keyshia Cole's promoter Lorenzo Ferguson announced Tuesday on the Next Levelinc company Facebook page he will refund ticket-buyers' money after Cole canceled a concert at the Greenville Convention Center Saturday.

Ferguson said he would give refunds for people at the convention center Monday at 1:00 p.m., but he never showed up. In his Facebook statement Tuesday he said he was waiting for legal advice.

2,500 people bought tickets to the show. People who bought their tickets at the convention center were able to get refunds.

Here is his Facebook post:

"Sorry for the delay, I’m in the process of suing Keyshia Cole for not performing and my lawyers advised me not to respond until they were able to file. So, now I can respond, there is NO WAY I would ever not refund EVERYONE for their purchased tickets, I just needed to get some legal advice regarding my contract with Keyshia. That being said, I have to have documentation for the remaining refunded tickets.
Everyone who has not received their refund please email me at nlinc.events@gmail.com , include your full name, mailing address, outlet were you purchased your ticket(s), number of ticket(s) purchased and the number on the ticket(s). Once received, you will receive your FULL REFUND within 48hr by way of certified check. Once again, I’m very sorry for the delay and any problems this has caused, but I was advised to have detailed documentation of this lawsuit."

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Some would be concert goers have been able to get a refund after R&B singer Keyshia Cole canceled her concert at the Greenville Convention Center Saturday, others are still waiting.

2,500 people bought tickets to the show.

Cole's Twitter page said, "The stage wasn't stable enough for me to even perform on."

Rhesa Tucker with the convention center told WITN, "I must tell you there is nothing unsafe about this stage. Keyshia refused to take stage. She didn't do her sound check, she didn't do any of that."

People who bought their tickets at the convention center were able to get refunds.

Others who purchased theirs from concert promoter Lorenzo Ferguson of Next Level Incorporated, were supposed to show up at the convention center Monday at 1:00 p.m. to meet him and get their refund. That never happened.

Sharon Anderson was among those waiting. She said, " I'm gonna sue somebody because I want my money back."

Maquitta Sherrod was also waiting and told us, "This is $110.00 worth that they're saying that we're not gonna get back."

We called the promoter and all we got was a recording that said to leave a message. However, the mailbox was full.

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