Busy Time For ECU Financial Aid Office

While many ECU students are out for the summer, the financial aid workers at the university are hard at work.

Many state schools are seeing an increase in the number of students applying for financial aid.

According to the director of financial aid at ECU, Julie Poorman, she hasn't seen a huge increase in new applications, but she has seen a 15 percent increase in the amount of continuing students who are re-applying asking for more money.

Poorman says, "We spend a lot of time talking to parents who are nervous about how they're going to afford sending their child to college. They don't want to end their child's career because they've had a professional setback.

Poorman says there is some good news for those students who need extra money. "We've actually received an increase in federal work study money by a couple hundred thousand."

Poorman says it is a good idea for students to ask about special conditions if they need the extra money. They could possibly get more from a Pell grant or a work study job.

Also because of the tough economy there's been a hiring freeze so the financial office has about two permanent workers, and two temporary workers, all processing thousands of applications."

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  • by Anonymous Location: Greenville on Jan 1, 2010 at 04:29 PM
    I have to agree with Andrew. I have had to babysit the financial aid process every semester that I have been enrolled because there is always some piece of the process that gets overlooked or doesn't happen as it should. In order to ensure that my aid is paid out on time, I have to do the due diligence that should be the responsibility of the people who work there. I also agree that nobody in that office has ever, not once, responded to any emails that I have sent. I literally have to drive down there and wait to be seen by someone to get anything done, and it usually requires more than one visit at that. Lastly, the attitude seems to be that students complaining of problems are an annoyance. Customer service (which is what we as students are) just doesn't seem to exist there.
  • by Andrew Location: Greenville on Jul 15, 2009 at 08:54 AM
    So your response is to immediately focus all of the blame on me instead offering any apologies for the poor actions of the office itself, how telling. I am actually a graduate student and have had all of my papers in order everytime I have entered that office. I enter the office because my emails are never responded to, and I have had questions because they have filed things incorrectly. There is no lacking on my part, and it is clear from your frame of mind how your office operates.
  • by Anonymous on Jul 15, 2009 at 07:04 AM
    Andrew i beg to differ the office is extremely helpful the questions is whether you have taken care of your responsibilities in order to make things flow smoothly. You must realize that you are not the only student that is applying for financial aid and it is your responsibility, like mine, to make sure all loose ends are tied up so that the office can process your aid and mine accordingly so you can't bash the office if you failed to take care of your obligiations.
  • by Anonymous on Jul 14, 2009 at 08:48 PM
    veteran try getting the G.I. bill to help.
  • by Andrew Location: Greenville on Jul 14, 2009 at 07:43 PM
    Ask questions? that is a joke, good luck getting any sort of response from them. The financial aid office, even during the off peak times, is terribly inefficient and can be downright rude.
  • by Alice Location: Chocowinity,NC on Jul 14, 2009 at 07:20 PM
    I know a want to be teacher she has $100,000.00 in student loans now. I suggest go to School plus get a Job and pay for you own college education. When you get out you will not be in $$$$$ debt. I went to School during the day and worked at night to get my education. I had no loans when I got out of college. I paid cash because I worked to pay for my own education. My parents had no money. Parents with money put there kids in debt go figure.
  • by Upset Veteran Location: Greenville on Jul 14, 2009 at 06:02 PM
    I am really bothered that as a struggling veteran, I am unable to register for my Senior Fall semester due to ECU having a "hold" on my account. The sad thing is ECU states I owe them money. It is not a petty amount of money either in which I would pay and deal without it until they get their mess straight. No, it is in excess of $ 6500. Sadly, the funds come from CFI and I have provided cleared checks of my payments to them along with documentation from CFI stating my account is closed and paid in full. Yes, over 10 years of attending college the smart way by paying as I go I can not attempt to give the University more of my money. It is due to their lack of accounting skills and accurate documentation. It is funny how that the student is punished for the lack of communication between two businesses. I never understood the gripes and complaints about the financial aid officer but now I do. Parents be aware and keep up with your records! This has been going on since May!

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