Jacksonville 911 Moves To Backup System

The city of Jacksonville has moved to a backup system for their 911 calls because of a problem with their usual system.

The backup system means that all Jacksonville 911 calls will be answered by Camp Lejeune police operations. Jacksonville police have also set up a mobile command post which uses a laptop base operation. They plan to continue to use that system until the other one can be restored.

City officials say they discovered a problem with the data exchange between Jacksonville 911 Emergency dispatch phone lines and Onslow County around 8 a.m. Sunday morning.

Police Chief Mike Yaniero says he is unaware of any missed calls, and that all calls received by the base and now through the laptop based system, are being dispatched as they are received.

Crews continue to work to restore the data connection to both the City and Onslow County.


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