Washington police are warning people of a scam that is hitting the area.
Police say an automated voice tells callers that your debit card has been deactivated and for you to get it working again you will need to enter your debit car number. The caller ID only shows a three digit number -- not a 7 or 10 digit number.
Police say people should hang up and not to press any numbers on your phone. They say the fake call may mention the names of real financial institutions.
Several people have contacted the WITN Newsroom about these calls. They appear to be targeting customers of one particular cell phone company, U.S. Cellular.
U.S. Cellular says their computer system was not hacked into, nor was their billing system compromised. The cell phone company says sometimes scammers just pick a block of numbers to call and in this case it appears they picked a block of U.S. Cellular numbers.
U.S. Cellular Statement
At U.S. Cellular, customer satisfaction is our top priority and maintaining the privacy of our customers’ data is of the utmost importance.
US Cellular has investigated this situation and has determined it to be a scam.
The following tips will help customers protect themselves from unauthorized people seeking sensitive personal financial information, such as credit card and bank accounts numbers:
- Never give credit card numbers or financial information over the phone or via text message
- Try not to display your phone number in public.
- Read and understand the entire form before you transmit personal information through a web site.
- Register your phone number on the national Do-Not-Call list online at www.donotcall.gov
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or email@example.com.