Equifax's efforts to help victims of a massive cyber-attack aren't exactly helping.
Multiple media outlets have reported that the credit reporting agency has been sending victims of the data breach to a fake website for help.
This comes just two weeks after Equifax announced a massive data breach may have exposed the Social Security numbers and other personal information of 143 million Americans.
As a result of the breach, the agency set up a website, equifaxsecurity2017.com, to help.
A fake site with a similar domain, securityequifax2017.com, was later created by software engineer Nick Sweeting to show how easy it is for scammers to clone a site, according to the New York Times-- and Equifax officials fell for it.
The credit bureau directed customers to that site on their Twitter page multiple times instead of the correct domain set up by the agency.
The tweets have since been deleted and they've issued an apology, writing, "We apologize for the confusion. Consumers should be aware of fake websites purporting to be operated by Equifax."
Media outlets say the fake site didn't steal anyone's personal information, but was rather created as a way to show just how easy it is for scammers to clone sites and take your personal information.
Due to the confusion, officials are reminding everyone to always double check that you're in a secure network setting and limit how much information you share through the internet.
An additional 194 phishing scams using Equifax's name have since been reported.