Health Insurance Horror Stories

Patsy Bates had cancer. She also had health insurance. When her health insurance company found out about her illness it quickly dropped her coverage.

The 51 year-old California woman has been fighting Health Net for years. A California arbitration judge has now ordered Health Net to pay $9.4 million in damages for what he described as the insurer's "reprehensible" conduct.

Health Net said in a statement that, while it does not agree with some of the arbitrator's conclusions, it will immediately adopt a review process for all policy cancellations.

Bates is hardly alone in her battle against health plans. The Department of Labor says some 91,000 complaints are filed every year...experts believe many other disputes are settled before they get that far. The Kaiser Family Foundation says nearly half of all consumers report some kind of problem with their health plans.

We would like to hear your stories...good and bad.

Have you had a particularly pleasant experience with your healthcare provider? Have you experienced a nightmare like Patsy Bates? Either way, I would like to hear from you. You can post your comments here, or email them directly to me at I may consider them for a future report.

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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Edward Location: Farmville on May 1, 2008 at 04:27 PM
    I think it is very sad we can't afford to cover our spouses or families on our companies insurance plan. Its not the companies fault though, its the insurance companies and those with frivolous lawsuits against the insurance companies, that make it hard to cover your family. Many insurance company's make it affordable at most companies,for the individual but when you ad a spouse, it more than triples what you pay on a biweekly basis. For Example I pay around $36 every other week for my health insurance. If I was to ad my wife, who is currently unemployed, it would at lest triple or more. It would be somewhere around $132 every two weeks. We have a broke system in this country of ours and hopefully who ever is elected governor, president, senator, congressman, etc, I hope they are listening and listening hard. We are ALL demanding change.
  • by Cactus Location: Strabane,NC on Apr 21, 2008 at 06:31 PM
    And you think universal health care will cure the problems with health care. The US Congress can not run our country, how will the operate a health care system.
  • by lana Location: canada on Apr 4, 2008 at 05:28 PM
    I am constantly amazed that American citizens think that their health care system is acceptable. World wide, they brag on being the most powerful, omnipotent nation yet they have a worse health care system in place than most third world countries. People of all ages and races are dying daily because they cannot get the proper care required to prevent simple illnesses from progressing to catastrophic results. Like the ostrich the citizens of your great nation prefer to keep their heads buried in the sand rather than stand up proud and be proactive in this issue.
  • by D Location: Williamston on Mar 29, 2008 at 11:56 AM
    Every working American knows what a disaster Health Insurance is.We pay a "boat load" for the coverage,because we were taught growing up...YOU MUST HAVE HEALTH INSURANCE...The premiums are ridiculously high,and you are left with major out of pocket expenses that were not covered.Do you realize medical bills are a major reason for personal bankruptcy? AND WE WANT ANOTHER REPUBLICAN AS PRESIDENT TO PROTECT THE INSURANCE COMPANIES AND PHARMECUTICAL COMPANIES? WAKE UP AMERICANS!!!!
  • by wanda miller Location: kenansville, nc on Mar 27, 2008 at 11:41 AM
    a companies rips off the working american. I have insurance. What's the point/ it doesn't cover the most important things it always seems i am paying out of pocket or a bill comes "patient owes" what's the point. I am a NC STate EmploYEE -so what just give me my CHECk.
  • by lana Location: canada on Mar 20, 2008 at 07:56 AM
    Health care in the USA is a horror story in itself....enough said.

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